No diagnosis required.
For BGSU students + families
YOUR STUDENT IS IN BOWLING GREEN.YOU'RE NOT.
When car trouble happens away from home, everyone wants the same thing: useful information and a sensible plan.
Independent local auto service in Bowling Green.
STUDENT
“I don't know what's wrong.”
START HEREWHAT CHANGED?
A light, sound, smell, shake, leak or no-start is enough to begin.
PARENT / FAMILY
“Who's looking at the car?”
The communication handoff
ONE CAR.TWO PEOPLE WHO MAY NEED ANSWERS.
The student can start the conversation. When appropriate and authorized, family can stay in the loop without turning the student into the messenger.
Turn symptoms into something everyone can act on.
Add a second contact when useful.
Confirm approvals directly with J&T.
No automotive vocabulary required
WHAT IS THE CARDOING?
Choose the closest description. If none fit, “something changed” is still a useful place to start.
Safety first
SOMETIMES THE NEXT STEP IS:DON'T DRIVE IT.
If the car is overheating, smoking, leaking significantly, braking differently, or feels unsafe, don't keep driving just to reach the shop.
For the person back home
YOU DON'T NEED TO KNOW CARS.YOU NEED USEFUL QUESTIONS.
Clear information makes it easier to help without trying to diagnose a vehicle from another city.
THE TEAM LOOKING AT THE CARLOCAL AND INDEPENDENT, HERE IN BOWLING GREEN.
For a family helping from another city, knowing who has the vehicle matters.
LOCALBOWLING GREENindependent auto service
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INDEPENDENTJ&Tlocal auto service
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Call J&T
START WITH WHAT HAPPENED.NOT WHAT YOU THINK IT IS.
Tell J&T what changed, when it happens, and whether the vehicle feels safe to drive.
OPTIONALKeep family in the conversation.
Add a parent or trusted person as a second contact when that would help. Confirm approval or payment arrangements directly with J&T.
CALL J&TSTART WITH WHAT HAPPENED.
Have the student call with what changed and whether the vehicle feels safe to drive. A parent or trusted person can join that conversation when useful.
Call J&T — (419) 819-4069For now, calling is the quickest way to get started.J&T Auto Service of BG is an independent local business and is not affiliated with or endorsed by Bowling Green State University.
Away from home.
NOT WITHOUTA MECHANIC.
Start with what the car is doing. J&T can help make the situation easier to understand.